Expert and updated advice – our team of travel counselors has developed a thorough understanding of guests expectations, especially coming from the western world. Nevertheless, they will ask you questions that will help them identifying your preferences and dislikes, past experiences, expectations and more. All of this with for sole objective to better advise and recommend you. We incorporate in our programs the right amount of inclusions so your experience of travel to Laos is in line with the level of freedom you need. Unlike what can be written in travel guide books (including the most recent issue you are reading!), we have access to live and verifiable information that we are more than happy to share with you. We pride ourselves in bringing value to our services by providing the most updated and accurate information.
Network of contacts – we are very pleased to open new horizons to our guests. Horizons that normally remain closed for non-introduced people. Because traveling is also about meeting the locals, we realize that not just Laotians themselves make up the country. While visiting Laos, and when relevant, we are those kinds of people who do not hesitate to introduce you to expatriates who also “make” Laos. There are a number of smart, highly educated and experts in fields that might be of interest to you. We boast a large range of contacts in the Lao and expat communities that we will be pleased to get in touch with, just for you.
Personalized programs – no tour looks like another. Because we spend some quality time getting to know you, we better identify what corresponds you the best. Unlike other operators, we do not jump into crafting an itinerary and quote until we have ensured about your real interest in Laos and visiting with us. We build this rapport that to us is vital so we feel confident in starting off anything together. This “rapport” is the start base of correspondences that will ultimately lead to shaping the holiday of your dreams.
Value for money programs – unlike a good number of operators, we do not go down the “easy” road and do not wish to compete on price solely. We feel we spend quality time with our guests, we do not cut corners nor jeopardize on quality of services we use. Being the ‘cheapest” is not our objective. If you appeared to compare our programs with others, really ensure you compare apples with apples.
Handpicked tour guides – we are a small boutique operator and once we get a booking confirmed we revert to our short listed tour guides and secure one for you. the earlier you book, the better chance for us to secure excellent guides. In any case, we brief your guide(s) on your profile and your expectations so they are better prepared to welcome you accordingly.
Little attentions, big impressions – we like being surprised by small attentions from our loved ones. And likewise, we like positively surprising our guests with small attentions and touches.
Meeting you in person – if we appeared to be in contact with you, you may wish to meet us in person while traveling Laos. We will do our utmost to do so. Because we feel it is nice and more personal to meet and put a face on a name. We like tying knots with our guests and we would be pleased to show you somewhere personal for an ice cream, a robust Lao coffee, a Beer Lao or anything new we have tried recently and would like to share with you!